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CREDIT CARD BILLING INFORMATION


 29palmssouvenirs.com is a website owned and operated by  Office Supplies Plus Inc. All purchases made on this site will be charged to your credit card as  Office Supplies Plus Inc.

 

PAYMENT TERMS AND SHIPPING


We gladly accept Mastercard, Visa, or American Express, or Discover credit cards. All products will ship after payment has been approved.  We will ship by the most economical means.

 

WARRANTIES


 29palmssouvenirs.com has a one year warranty against defects in workmanship and materials on all of its furniture. The warranty applies to the original owner and does not cover damages caused by the effects of normal wear and tear, severe weather occurrences, negligence, misuse and/or unauthorized repairs. The owner is responsible for routine cleaning and maintenance. All wood may develop fine cracks or "checking."

 

RETURNS, EXCHANGES, AND PRICES

 29palmssouvenirs.com must give approval for return of merchandise.  Returnable merchandise may subject to a restocking fee of 40%.  Please speak to one of our customer Service Representatives prior to making any return.  Custom Signs and Imprinted Items are non-refundable.
If you are not completely satisfied with your order, please return it in its original condition within 90 days for an exchange or refund of the merchandise value. (We cannot accept returns of monogrammed or special ordered items unless we were at fault).
Upon return of the merchandise we will reimburse you for the full merchandise value only. We will refund shipping and handling charges only if the error was ours. Your reimbursement will be made in one of these forms: Replacement or Exchange
Prices and specifications on our website are subject to change without notice.  We reserve the right to correct typographic errors.  The design and contents of this website are copyrighted.

 

COLORS


The colors samples provided on this web site may not be exact representations of our products.  Various factors such as monitor resolution, color settings and display type can all effect how our color charts are viewed on the Internet.

 

LINKS


 29palmssouvenirs.com is not responsible for the content available on any other Internet sites linked to this website.  Access to any other Internet sites linked to this Website is at the user's own risk.

 

LEGAL STATEMENT


 29palmssouvenirs.com Intellectual Property Rights
The information contained in this web site is subject to trademark, service mark, trade dress, copyright, and other intellectual property rights held by  29palmssouvenirs.com, a California corporation. You may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content on this web site except for your own personal, non-commercial use.

No Responsibility To Sell Incorrectly Priced Products or Services
 29palmssouvenirs.com shall have the right to refuse or cancel any orders placed for products listed at an incorrect price or containing any other incorrect information or typographical errors.  29palmssouvenirs.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Office Supplies Plus Inc. shall immediately issue a credit to your credit card account in the amount of the charge.
Clicking on "check out" will connect you to our secure ordering system.
You may cancel the secure order process at any time during the ordering process until you click on the "Order/ Buy Now/ Checkout" button.
No details will be passed on to us, until you click on the "Order/ Buy Now/ Checkout" button
By purchasing from this Website, you acknowledge and accept these terms and conditions.   29palmssouvenirs.com the owner of this store, reserves the right to revise these terms and conditions at any time.  We reserve the right to reject any order for any reason.
If you have any questions about our terms please email us at info@29palmssouvenirs.com

 

 

PRIVACY & SECURITY

 

This Privacy Policy was last updated on December 2012.
Thank you for visiting  29palmssouvenirs.com This Privacy Policy only applies to information collected online at  29palmssouvenirs.com By visiting our Website, you are accepting the practices described in this policy.
Information Collected

1.    Non-Personally Identifiable Data. When you visit our Website we track non-personally identifiable information such as your Internet domain address, any search engine you may have used to locate the Website, and certain navigational information about where you go on our Website. This information enables us to determine which areas of the Website are most frequently visited and helps us tailor the Website to the needs and interests of our online visitors.
2.    Information Voluntarily Provided.  29palmssouvenirs.com will ask you to provide personal information when you establish or update a  29palmssouvenirs.com Account, sign up for  29palmssouvenirs.com email, request a catalog, make purchases, check the status of an order, and/or contact us.
For your general requests, such as requesting a catalog or contact us, we will collect your name, address, telephone number and email address.
When you make a purchase at  29palmssouvenirs.com, we will collect your name, billing and shipping address, email address, telephone number, credit card information, and order information. We will also collect, where applicable, gift card information and the recipient’s name, phone number and email address.
If you create a  29palmssouvenirs.com Account, you will be required to provide your email address and a password, and may provide additional personal information such as name, billing and shipping address, and credit card information.
How We Use Information Collected Online

 29palmssouvenirs.com uses the personal information we collect from you to: (i) deliver products that you have ordered; (ii) contact you or the product recipient(s) in the event of order or delivery difficulties; (iii) respond to your inquiries; (iv) send you catalogs and other postal mail; (v) send you email communications regarding  29palmssouvenirs.com products, services, and promotions; (vi) conduct surveys and contests; and (vii) develop our products, services, and Website. In some cases, we may use information collected online to personalize your future experience with 29 Palms Souvienirs/ Office Supplies Plus Inc.. For example, if your zip code indicates you live near one of our stores, we may notify you about an upcoming event (such as a sale or workshop). If you do not wish to be contacted by email, please let us know and we will remove your name from our email list (see Opt-Out Procedures below).
If you have a  29palmssouvenirs.com Account you may save personal information in that Account and we will use this information when you checkout to make your shopping online quicker and easier.
Disclosure of Personal Information

The services provided by third parties include the following: operating our Website; monitoring site activity; processing and fulfilling orders; maintaining our database; administering and monitoring emails; and providing us with comparative information on the performance of our Website.
We occasionally share the postal addresses of customers with our affiliated companies (for example,  29palmssouvenirs.com and its affiliated companies) and select companies whom we deem trustworthy. These select companies may contact you with products or services that may be of interest to you. Your personal email address will not be shared, sold, or rented. If you do not want  29palmssouvenirs.com to share your postal address with our affiliates and select companies, you may request otherwise (see Opt-Out Procedures below). If you request not to receive information from  29palmssouvenirs.com at your postal address, it is possible that you may receive a mailing from us prior to such removal becoming effective.
29 Palms Souvienirs/ Office Supplies Plus Inc. may disclose specific personal information based on a good-faith belief that such disclosure is necessary to comply with or conform to the law (for example, subpoenas or warrants) or that such disclosure is necessary to protect the users of our Website, the site or the public.
In the event  29palmssouvenirs.com sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of  29palmssouvenirs.com are acquired, consumer information may be transferred as part of the acquisition.
Passwords

To access the personal data record created through your registration with  29palmssouvenirs.com, you will need to use a password that you create. To protect the integrity of the information contained in this record you should not disclose or otherwise reveal your password to third parties. If you forget your password, we will send a new password to the email address you provide.
Opt-Out Procedures

You may always opt-out of receiving future e-mail communications from  29palmssouvenirs.com by either (a) replying to an email message you receive and placing the word '€œremove'€ in the subject line, (b) making a request through the Website. Please note, however, that your request not to receive information will not preclude us from contacting you regarding questions we have about your purchase and other operational emails, such as shipping information.
You may also request that we do not share your postal address with other companies by contacting us at:
By Email:info@ 29palmssouvenirs.com


By Regular U.S. Mail: 29palmssouvenirs.com 6255 Adobe Road, Twentynine Palms, CA 92277

Use of Cookies

 29palmssouvenirs.com may use a browser feature known as a “cookie.” € Cookies are small files placed on your hard drive that assist  29palmssouvenirs.com in providing you with a customized browsing experience.  29palmssouvenirs.com uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to  29palmssouvenirs.com Cookies can also be used to help  29palmssouvenirs.com provide you with information targeted to your interests, based upon your prior browsing on the Website. The '”help”€ section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of the cookies completely.
We use a technology known as clear gifs which are typically stored in emails to help us confirm your receipt of, and response to, our emails and to provide you a more personalized shopping experience.
We also have an agreement with a company that places cookies on your computer to collect information on our behalf. The information collected through these cookies educates us on such things as search engine referral, how you navigate around our site, responses to email, unique visitor identification and product browsing. The information and analysis we receive is used to assist us in better understanding your interests in our Website and to better serve those interests, including providing emails aimed at interests you expressed on our site.
Links to Third Party Sites

For your convenience,  29palmssouvenirs.com may contain links to other websites.  29palmssouvenirs.com is not responsible for the privacy practices, advertising, products or the content of such websites. To help ensure your privacy, 29 Palms Souvienirs/ Office Supplies Plus Inc. recommends that you review the privacy policy of each site you visit.
Accessing  29palmssouvenirs.com from Outside the United States

If you are visiting this Website from a location outside the United States, your connection will be through and to servers located in the United States. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the United States.
Security

We encrypt your credit card numbers and personal information automatically while they are in transit over the Internet, preventing a third party from viewing this information. In this regard, we designed  29palmssouvenirs.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology.
While we implement the above security measures for this Website, you should be aware that 100% security is not always possible.
Correcting, Updating, and Removing Information

Personal information you provide us will be made available for your review. You may update, modify, or remove your personal information any time by any of the following methods:
By Email:info@ 29palmssouvenirs.com


By Regular U.S. Mail: 29palmssouvenirs.com 6255 Adobe Road, Twentynine Palms, CA 92277

Policy Changes

We reserve the right to change, modify, or amend this policy at any time. Should there be a material change to our information collection and use practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement and indicate a new effective date. Your use of this Website after a material change constitutes acceptance of such change.
Your Feedback

If you have questions concerning this Privacy Policy or the practices of this site, you may contact us at:
By Email:info@ 29palmssouvenirs.com

By Regular U.S. Mail: 29palmssouvenirs.com 6255 Adobe Road, Twentynine Palms, CA 92277

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